Cardmember Services and Support




Cardmember Services and Support

Corporate Cardmembers can contact the American Express Customer Service Center for assistance 24-hours a day.

Toll-free in the U.S.
Collect outside the U.S.
Corporate Cardmembers
800-528-2122
623-492-8427
Executive Corporate Cardmembers
800-528-2122
623-492-8427
Corporate Platinum Cardmembers
800-492-3932
623-492-3932
Corporate Purchasing Cardmembers
800-492-4920
623-492-8556

Billing and Payment Inquiries

Use Manage Your Card Account to download statements, pay bills, dispute charges and update personal data 24-hours a day. Click here to log-in or enroll.

You may also use the appropriate phone number above to contact the American Express Customer Service Center directly.

Emergency Card Replacement

If you have lost your Card, please call American Express at 1-800-528-2122 toll-free in the United States, or 623-492-8427 collect from outside the United States, 24-hours a day.

Emergency Medical and Legal Assistance

Contact the Global Assist Hotline at 1-800-554-AMEX toll-free from the United States, or 715-343-7977 collect from outside the United States, when you are traveling more than 100 miles from home and are in need of emergency medical or legal referrals and assistance.

Membership Rewards Program Inquiries

To enroll in the Membership Rewards program, review program partners, search for rewards, check your point balance or redeem points online, click here. You may also call 1-800-AXP-EARN (297-3276) toll-free from the United States, or 336-393-1111 collect from outside the United States.

Corporate Express Cash and ATM Locator

If your company participates in the Corporate Express Cash program, you can use your Corporate Card for cash access at over 600,000 Express Cash ATMs around the world. To find out if your company participates, contact your program administrator.

For more information, to enroll or to find ATM locations, please call 1-800-CASH-NOW (227-4669) toll-free in the United States, or 336-393-1111 collect from outside the United States. You can also click here to locate an ATM near you

Travel Insurance Inquiries

For travel insurance claims or information, dial the appropriate number below:

Toll-free in the U.S. Collect Outside the U.S.
Baggage Insurance
1-800-645-9700
303-273-6498
Business Travel Accident Insurance
1-800-252-4670
336-393-1111
Supplemental Business Airflight Insurance
1-800-437-9209
336-393-1111
Car Rental Loss & Damage Claims
1-800-338-1670
440-914-2950

Business Traveler Services and Support

Business travelers should contact their designated travel office. Calls received after normal business hours will be routed to the Emergency Travel Service.

American Express Travel Service Locations

Travel assistance, foreign currency exchange, and a variety of other services are provided to travelers through the American Express retail network of over 2,200 Travel Service Locations worldwide.* To find the nearest American Express Travel Services location, please call 1-800-528-2122 toll-free from the United States or 715-343-7977 collect from outside the United States. You can also click here to locate the closest American Express Travel. Service Location.

* Not all services are available in all locations and all are subject to local laws and cash availability.

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