Payment Options

• Payment methods
• Remittance advice
• Missing or misallocated payments
• Remittance tools

1. Direct Debit:
   Your nominated bank account will be debited 14 days after your statement cycle date as detailed on Cardmember statements.

   Please complete a Direct Debit Authority Form, located in the Forms section.

2. Cheque:
   All cheques must be accompanied by a remittance advice and sent to:

   American Express Australia Limited
   PO BOX 3928
   Sydney NSW 1131
   

   Please allow 7 days for receipt and allocation of cheque payments by mail.

3. Electronic Funds Transfer (EFT):
   Please follow these steps to pay your bill by EFT.
   1. Pay the bill into the American Express bank account:
      
   2. Fax remittance advice to Corporate Card Remittance Processing on (02) 9857 7454 on the same day the payment is made into the American Express bank account.

A full remittance advice should accompany all cheque and EFT payments. A remittance advice can be printed from @Work (this will be available 48–72 hours after the statement cycle cut date) or you can prepare your own and fax it to Corporate Card Remittance Processing on (02) 9263 6039 on the same day the payment is made into the American Express bank account. If you prepare your own remittance advice it must contain:

• Master Control Account Number (MCA) – your company's unique ID;
• Company name;
• Date of payment;
• Card number;
• Cardmember name;
• Amount of payment per cardmember;
• Payment total; and
• Notation of any credit adjustments between accounts.

If there is no remittance advice accompanying a payment or if the remittance advice is incorrect, the payment(s) will remain unallocated. This means that Cardmember payments may become overdue and late payment fees may apply. If you have any queries about the allocation of your payments, please contact the Corporate Support team on 1300 555 257.

Remittance Tools

• A PDF containing guidelines for centrally paying your account is available for you to download.
• A spreadsheet containing instructions for your Remittance Advice and a Remittance Advice template is available for you to download.
• Payment Power is a fee-based, online remittance tool which allows your Company to download from and update to American Express, a pre-populated electronic remittance advice via the Internet. This is a flexible, accurate, paperless and secure way to manage your payment process to American Express.

  If you are interested in using Payment Power, please contact the Corporate Support team on 1300 555 257.

1. Direct Debit:
   Your nominated bank account will be debited 14 days after your statement cycle date as detailed on the Cardmember statements.

   Please complete a Direct Debit Authority Form, located in the Forms section.

2. Pay your bill online:
   To save time you can now pay your bill online. Simply login if you are registered for Online Services or click here to register now.
3. Cheque:
   All cheques must be accompanied by a remittance advice and sent to:

   American Express Australia Limited
   PO BOX 3928
   Sydney NSW 1131
   

   Please allow 7 days for receipt and allocation of cheque payments by mail.

4. BPay^®:
   Via a participating financial institution using Biller Code 5082 and entering your Card number as the Customer Reference Number.

   ^®Registered to BPAY Pty Ltd
   ABN 69 079 137 518

5. In person:
   At any Australia Post Office or American Express Foreign Exchange Office. A $2 fee is charged.

   Cash or cheque over the counter payments are limited to $AUD6,500 or the outstanding balance shown on the current Account Statement, whichever is the lesser.