American Express - Canada - Corporate Card Customer Service Support

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We provide a range of services to meet the needs of all of your Cardmember employees.

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AMERICAN EXPRESS TRAVEL SERVICES LOCATIONS

In the event of an emergency when travelling, you can count on help from a network of more than 2,200 American Express Travel Services Network locations ^* in over 140 Countries and Territories worldwide. In Canada, Amex Canada Inc. provides phone-based travel service at 1-800-611-1100. Or call 1-888-414-TRIP (8747) for the Travel Services location nearest you.

^* Comprises Travel and Foreign Exchange locations of American Express. Not all services are available at all locations and are subject to local laws and cash availability.

We're there for you, anywhere in the world. In the event of a lost, stolen or missing Card, just call one of our trained customer service representatives through our 24 hour, toll-free number. A replacement Card can usually be issued and in your hands by the end of the next business day. If you are in a remote area, arrangements can be made to have your Card waiting at some point along your itinerary.

If you need extra money for taxis, gratuities, or small emergencies Express Cash (with company enrollment) gives you 24 hour access to automated banking machines worldwide. In addition, you can cash a personal cheque for up to $250 in Canadian funds when registered at participating hotels/motels in Canada and the U.S. (up to $100 in Canadian funds in Western Europe ^*). You can cash personal cheques up to $1,000 in Canadian funds (up to $200 in local currency and the rest in American Express Travellers Cheques ^*) through American Express Travel Services Network locations^**. You are entitled to use this service once every 7 days in the United States, once every 21 days in Canada and elsewhere.

^* Subject to cash availability and local currency restrictions.

^**Comprises Travel and Foreign Exchange locations of American Express. In Canada, American Express Travel Services Network locations are independently owned and operated. Not all services are available at all locations and are subject to local laws and cash availability.

In an emergency, you can count on us. It's comforting to know that should you need medical or legal referral, you can call the 24 Hour Travel Emergency Assistance number at 1-800-678-5523 in Canada and the U.S. Otherwise, call collect (312) 935-3606. Representatives can refer you to lawyers, doctors, opticians, pharmacists and hospitals.

If you unexpectedly get called to a meeting in another country, we can get you travel information fast, including visa and customs regulations or inoculation requirements. Any resulting costs will be the responsibility of the Cardmember.