WELCOME

Welcome to the online User Guide for Program Administrators of the American Express® Qantas Corporate Card. As a Program Administrator your role is to oversee the day-to-day management of the American Express Qantas Corporate Card program and form the link between your company and American Express. This is an important role and one that we want to make as easy as possible.

This website will help you with the day-to-day management of your company's program. It is designed to support you in your role by providing up-to-date, relevant information that is easy to access. You can find the information you require by clicking on the appropriate links to navigate through the website. Whether you require new Cardmember application forms, information on remittance, billing cycles or customer support numbers, you can find it all here.

A COMPLETE GUIDE TO PROGRAM ADMINISTRATION

Important Information

Effective 12th December 2007 American Express is required to comply with aspects of the Federal Government's Anti-Money Laundering and Counter-Terrorism Financing Act 2006.

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Program Overview

Explore the reasons why your company chose the American Express Qantas Corporate Card program to manage your company's expenses. Investigate the range of benefits, savings and discounts that recognise and reward the loyalty of your company and individual Cardmembers.

Program Configuration

The Program Configuration section includes information on how Accounts are set up, the types of Cards and liabilities and how a hierarchy is developed.

Program Administration

The Program Administration section provides information on program maintenance including statements, billing options, payment methods and remittance advice, as well as how to add, change and delete Cards.

Reporting

Discover how American Express, through a range of simple and clear management information reports, provides you with greater control, improved efficiencies and assistance with managing suppliers.

Support

Find tools to support you in managing your program including forms, frequently asked questions, Terms and Conditions and contact numbers.