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If a Card is 30 days overdue for payment, late payment fees will be applied. The Cardmember or the Program Administrator may be contacted via letter or telephone and the Card may be suspended but only after the Cardmember or Program Administrator has been advised that this will occur.
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If a Card is 60 days overdue for payment, the Cardmember or Program Administrator will be contacted via telephone or letter and the Card will be suspended.
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If a Card is 90 days overdue for payment, the Card will automatically be cancelled. The Account may be referred to an external debt collection agency or solicitor employed by American Express to establish acceptable repayment terms.
To assist with planning your payments after a Card is overdue for payment, you may wish to find out the proportion of your billed charges that are 30, 60 and 90 days overdue. To do so, please contact the Corporate Support team on 1300 555 257.
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