CUSTOMER SERVICE INFORMATION

Whether you are a Corporate Cardmember in need of emergency assistance or a Program Administrator with an account management related enquiry, our goal is to provide the world-class service and support you would expect from American Express.
ONLINE SERVICES
Check your Corporate Card balance, view recent Card transactions, update your billing address or to view, redeem and transfer your Membership RewardsTM points balance.

Log on or register for Online Services
Learn more about Online Services

MEMBERSHIP REWARDS<sup>TM</sup> PROGRAM
Corporate Cardmembers can review program partners, search for rewards, transfer, view, and redeem points online via Online Services. Log on or register for Online Services, or call the number below to enroll in the Membership Rewards program or to obtain a points balance, redeem or transfer points. An annual fee applies.

Enrollment subject to Company approval. Learn more about the Membership Rewards program Corporate Cardmembers 2277 1088

AMERICAN EXPRESS® @WORK
For Program Administrators who wish to manage their company’s American Express account online.

Log on to @Work
Learn more about @Work

CORPORATE CARDMEMBER SERVICES & SUPPORT
Corporate Cardmembers can contact the American Express Customer Service Centre for assistance with lost or stolen Cards, billing enquiries, change of address and other services.
  • Corporate Cardmembers: 2277 1088
  • Corporate Purchasing Cardmembers: 2277 1088
  • Program Administrators: 2277 1095
  • After hours lost card emergencies: 2811 6122
EMERGENCY ASSISTANCE
Contact the Global Assist® Hotline for emergency medical or legal referrals and assistance on +852 8206 8301.
CORPORATE TRAVELLER SUPPORT & SERVICES
Corporate travelers should contact your designated travel office. Calls received after hours will be routed to the Emergency Travel Service Centre.
CORPORATE CARD APPLICATION FORMS
Employees and Program Administrators of existing accounts can use the forms below to apply for new Corporate Cards. If your company does not have an existing Corporate Card account with us and you would like to establish a new Corporate Card account, call 2277 1095.

Please be sure to check with your Program Administrator which liability application you should use before downloading.

To view the forms, you need to have Adobe Reader installed on your computer. For a free copy, click the 'Get Adobe Reader' icon. As soon as you've downloaded Acrobat Reader, start the application and return to this site.

Corporate Card Application form – Limited Liability (PDF: 667 KB / 2 pages)
Corporate Card Application form – Joint & Several Liability (PDF: 644 KB / 2 pages)
Corporate Card Application form – Company (Sole) Liability (PDF: 620 KB / 2 pages)