Corporate Cardmembers can contact the American Express® Customer Service Center for assistance 24 hours a day. Some countries may have direct phone access to toll-free number; other countries may require you to dial the local AT&T number first. In this case request the local operator to communicate you to the toll free number 800-545-1171.
| Country/País | Phone |
|---|
| Antigua, Bahamas, Barbados, Bermuda, British V.I.,Canada, Cayman Islands, Dominica, Dominican Republic, Grenada, Jamaica, Puerto Rico, US, USVI & St. Kitts. | 1-800-545-1171 |
| Argentina | 0-800-444-0896 |
| Aruba | 800-1516 |
Belize 811(pay phones) & 555 (hotels) + 800-545-1171
Collect : 525-55-326-2627 |
| Bolivia | 800-10-0237 |
| Brazil | 000-811-319-0551 |
| Chile | 123-002-00538 |
| Colombia | 01-800-9120-303 |
| Costa Rica | 0-800-011-0534 |
| Curacao, Bonaire, St. Maarten | 001-800-872-2881 + 800-545-1171 |
| Ecuador | 1-999-119 + 800-545-1171 |
| El Salvador | 800-6047 |
| Guatemala | 1-800-999-3020 |
| Honduras | 800-0123 + 800-545-1171 |
| Mexico | 001-800-545-1171 |
| Montserrat, St. Vincent, Trinidad & Tobago | 1-800-872-2881 + 800-545-1171 |
| Paraguay | (Collect)525-55-326-2627 |
| Panama | 001-800-545-1171 |
| Peru | 0-800-51-540 |
| Turks & Caicos | 01-800-872-2881 + 800-545-1171 |
| Uruguay | 0004-110-0319-01 |
| Venezuela | 0-800-225-5288 + 800-545-1171 |
| Other Countries/Otros Países |
| Australia | 1-800-88-1011 (Telstra)
1-800-55-1155 (Optus) + 800-545-1171 |
| China | 108-888 (North/Beijin)
108-11 (South/Centre,Shangai/Guanzhou) + 800-545-1171 |
| Egypt | 510-0200 (Cairo)
02-510-0200 (outside Cairo) + 800-545-1171 |
| France | 0-800-99-0011+ 800-545-1171 |
| Germany | 0-800-225-5288 + 800-545-1171 |
| Hong Kong | 800-96-1111 + 800-545-1171 |
| India | 000-117 + 800-545-1171 |
| Israel | 1-800-9494-949 + 800-545-1171 |
| Italy | 800-172-444 + 800-545-1171 |
| Japan | 00539-111 (KDD) / 00665-5111(IDC)
00441-1111 ( JT) + 800-545-1171 |
| Korea | 00-72911 (Telecom) / 00-36911 (ONSE)
00-30911 (Dacom) + 800-545-1171 |
| Philippines | 105-11 + 800-545-1171 |
| Russia | 755-5042 (Moscow)
325-5042 (St.Petersburg) + 800-545-1171 |
|
Emergency Assistance
Global Assist® Hotline
For emergency medical or legal referrals and assistance call 1-800-554-2639. International callers dial 715-343-7977 collect
Emergency Card Replacement
Contact the American Express Customer Service Center.
|
Insurances
For travel insurance claims, dial one of the following numbers:
| Toll Free in the US | Collect outside the US |
|---|
| Car Rental Loss & Damage Insurance | 800-338-1670 | 440-914-2950 |
| Baggage Insurance Plan | 800-645-9700 | 303-273-6498 |
| Top Travel Assistance | 800-554-2639 | 715-343-7977 |
| Buyers Assurance Plan | 800-225-3750 | 303-273-6498 |
| Purchase Protection Plan | 800-322-1277 | 303-273-6498 |
| Business Travel Accident Insurance | (Please contact American Express Customer Service Center). |
|
Platinum Concierge Service
To order your special arrangements or look for special assistance related to dinning suggestions and reservations, obtain information on special events such as concerts, theaters, sport events and others call :
| Toll Free in the US | Collect outside the US |
|---|
| Platinum Concierge Service | 866-274-3547 | 312-935-3798 |
|
Membership Rewards
To request more information about the program, to enroll and to redeem your points call one of the following numbers:
| Toll Free in the US | Collect outside the US |
|---|
| Membership Rewards | 800-297-3276 | 336-393-1111 / 336-668-5037 |
|