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CUSTOMER SERVICE INFORMATION

Whether you are a Corporate Cardmember in need of emergency assistance or a Programme Administrator with an Account management related enquiry, our goal is to provide the world-class service and support you would expect from American Express®. If you are not yet a customer and are interested in learning more about our products and services please contact us.
ONLINE SERVICES
Check your Corporate Card balance, view recent Card transactions or to view your Membership Rewards® points balance.

Log on or register for Online Services
Learn more about Online Services.

AMERICAN EXPRESS @WORK
For Programme Administrators who wish to manage their company American Express Account online.

Log on to @Work
Learn more about @Work

CORPORATE CARDMEMBER SERVICES & SUPPORT
Corporate Cardmembers can contact the American Express Customer Service Centre for assistance with lost or stolen Cards, billing enquiries, change of address and other services.

Corporate Cardmembers 0800 722 333

Programme Administrators 0800 220 099

After hours emergencies 0800 722 333

CORPORATE PURCHASING CARDMEMBER SERVICES & SUPPORT
Corporate Purchasing Cardmembers can contact the American Express Customer Service Centre on:

Corporate Purchasing Cardmembers 0800 220 099

Programme Administrators 0800 722 333

MEMBERSHIP REWARDS ® PROGRAMME
Corporate Cardmembers can review programme partners, search for rewards and view their points balances online via Online Services.

Log in to or register for Online Services, or call the number below to enrol in the Membership Rewards programme or to obtain a points balance, redeem or transfer points. Enrolment in Membership Rewards is not automatic and an annual fee applies.

Corporate Cardmembers 0800 722 333

EMERGENCY ASSISTANCE
Contact the Global Assist® Hotline for emergency medical or legal referrals and assistance on (09) 359 1696. If you are calling from overseas, you can call collect.
CORPORATE CASH
To locate an American Express network ATM almost anywhere in the world use our online ATM locator.

To change your PIN call 0800 722 333.

CORPORATE TRAVELLER SUPPORT & SERVICES
Corporate travellers should contact your designated travel office. Calls received after hours will be routed to the Emergency Travel Service Centre.
CORPORATE CARD APPLICATION FORMS
Employees and Programme Administrators of existing accounts can use the forms below to apply for new Corporate Cards.If your company does not have an existing Corporate Card account with us and you would like to establish a new Corporate Card account call 0800 801 806.

Please be sure to check with your Programme Administrator which liability application you should use before downloading.

The following are Adobe Acrobat® files that will enable you to download and print off the required form. You will require access to an Adobe Reader application.

ATTENTION: All Corporate Card applicants must now provide identification documentation when submitting an application. Refer to the applications forms below for details.

Corporate Card Green CM Application Form - Individual Liability
Corporate Card Green CM Application Form - Limited Liability

Corporate Card Green CM Application Form - Corporate Liability

Corporate Card Green CM Application Form - Combined Liability

Corporate Card Gold CM Application Form - Individual Liability

Corporate Card Gold CM Application Form - Limited Liability

Corporate Card Gold CM Application Form - Corporate Liability

Corporate Card Gold CM Application Form - Combined Liability

CPC CM Application Form - Plastic - Corporate - Individual

CPC CM Application Form - Non Plastic - Corporate - Individual

CPC CM Application Form - Non Plastic - Corporate - Department

CMC CM Application Form - Plastic - Corporate - Individual

CMC CM Application Form - Non Plastic - Corporate - Individual

CMC CM Application Form - Non Plastic - Corporate - Department

CMC Cardmember Terms & Conditions - Corporate Liability

Cardmember Terms & Conditions - Combined Liability

Cardmember Terms & Conditions - Corporate Liability

Company Terms & Conditions

Direct Debit Request Form

Corporate Account Agreement and Application Form (GCG) - All Liabilities

Corporate Account Agreement and Application Form (nonGCG) - All Liabilities

Corporate Cash and Travellers Cheques on Card Company Agreement - Individual Liability

Global Limits Request Form