CUSTOMER SERVICE INFORMATION

Whether you are a Corporate Cardmember in need of emergency assistance or a Program Administrator with an account management related enquiry, our goal is to provide the world-class service and support you would expect from American Express. If you are not yet a customer and are interested in learning more about our products and services please contact us.
ONLINE SERVICES
Check your Corporate Card balance, view recent Card transactions, update your billing address or to view, redeem and transfer your Membership Rewards points balance.

Log on or register for Online Services. (Chinese Only)

Learn more about Online Services

AMERICAN EXPRESS® @WORK
For Program Administrators who wish to manage their company's American Express account online.

Log on to @Work

Learn more about @Work

CORPORATE CARDMEMBER SERVICES & SUPPORT
Corporate Cardmembers can contact the American Express Customer Service Center for assistance with lost or stolen Cards, billing enquiries, change of address and other services:

Corporate Cardmembers (02) 2547 3663
Program Administrators (02) 2547 3663
After hours emergencies (02) 2719 0606 - Card Replacement
(02) 2547 3663 - Customer Service

CORPORATE PURCHASING SOLUTIONS SERVICES & SUPPORT
Corporate Purchasing Cardmembers can contact the American Express Customer Service Center on:

Corporate Purchasing Cardmembers (02) 2547 3663
Program Administrators (02) 2547 3663
MEMBERSHIP REWARDS<sup>TM</sup> PROGRAM
Corporate Cardmembers can review Program partners, search for rewards, transfer, view, and redeem points online via Online Services.

Log into or register for Online Services, or

Call the number below to enrol in the Membership Rewards Program or to obtain a points balance, redeem or transfer points. An annual fee applies.

Corporate Cardmembers(02) 2717 8777
EMERGENCY ASSISTANCE
Contact the Global Assist Hotline for emergency medical or legal referrals and assistance on (886) 2 2100 1266.
CORPORATE CASH
To locate an American Express network ATM anywhere in the world use our online ATM locator.To change your PIN call (02) 2547 3663
CORPORATE TRAVELER SERVICES & SUPPORT
Corporate Travelers should contact your designated travel office. Calls received after hours will be routed to the Emergency Travel Service Center.
CORPORATE CARD APPLICATION FORMS
Employees and Program Administrators of existing accounts can use the forms below to apply for new Corporate Cards.

If your company does not have an existing Corporate Card account with us and you would like to establish a new Corporate Card account, call (02) 25473663.

Please be sure to check with your Program Administrator which liability application you should use before downloading.

To view these forms, you need Adobe Reader installed in your computer. For a free copy, click the 'Get Adobe Reader' icon. As soon as you've downloaded Acrobat Reader, start the application and return to this site.

Corporate Card Application form — Limited Liability
(PDF 415KB / 2 pages)

Corporate Card Application form — Joint & Several Liability
(PDF 415KB / 2 pages)

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