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Interactive Travel Solutions


American Express is your single source provider of end-to-end interactive travel solutions, including central fulfilment of online bookings from any major booking engine.

Our E-Fulfilment solutions deliver:

Innovative technology utilised to automate the fulfilment process with savings passed on to you through substantially reduced transaction fees

Customised file finishing automation completes each PNR, surpassing the ability of the booking engine and reducing manual work


Complete integration of our online booking fulfilment services with our back office systems and major GDS and internet booking engines for uninterrupted reservation and data processing

Enhanced data integrity ensures accurate travel reporting and data processing


Dedicated Interactive Travel Specialists to provide support tailored to your travellers’ needs

Specialists are experienced in serving both internet-based and traditional phone reservations


Full range of accounting and information processing functions

Detailed management information reports and e-ticket tracking



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