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American Express Business Travel offers several solutions to help keep travelers informed and safe while on the road.
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Access to world-class travel assistance when corporate travelers need it most during travel-related emergencies.
Emergency Travel Services is staffed and structured to handle the unique requirements of "in-progress" or
"immediate" travel situations, ensuring that travelers receive experienced, efficient and courteous support
whenever and wherever they need it, backed by our 100% money back guarantee. No matter where their travels
may take them, your employees can travel with confidence. We are never more than a phone call away.
Our program includes 24/7 coverage for travelers through one toll-free number.
Day or night even holidays travelers call the same toll-free number for reservation
assistance and online booking support.
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Provides travelers with essential pre-trip information about travel destinations.
InfoPoint is a website that contains useful information for travelers about their destinations,
such as business customs, protocols, security warnings, health issues and safety information.
InfoPoint ensures that each traveler is fully prepared before taking a trip*.
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Delivers critical, up to date information about traveler destinations.
TravelAlert delivers critical intelligence and information to travel managers 24 hours a day,
365 days a year. Information contained within the alerts includes: weather conditions, political
unrest, transportation disruptions and important developments at a location*.
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TrackPoint is an easy-to-use web application that allows users to quickly locate and make critical decisions about travelers.
TrackPoint helps U.S.-based users to work through crisis situations and even to manage security situations before they occur. An intuitive graphical user interface helps to get the job done quickly and eliminates the need for the user to be an expert in travel industry convention. This makes TrackPoint a tool that can be used by anyone in an organization Travel Managers, Risk Managers and Security Personnel alike.
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* (Terms & Conditions: InfoPoint and Travel Alert are provided by NORTHSTAR Travel Media.
American Express and its affiliates, agents and licensors cannot and do not warrant the
accuracy, completeness, currentness, noninfringement, merchantability or fitness for a
particular purpose of the content available through their web site, or American Express
itself. Neither American Express nor any of its affiliates, agents or licensors shall
be liable to you or anyone else for any loss or injury resulting directly from use of
this web site, caused in whole or part by its negligence or contingencies beyond its
control in procuring, compiling, interpreting, reporting or delivering this web site
and any content through this web site. In no event will American Express, its affiliates,
agents or licensors be liable to you or anyone else for any decision made or action
taken by you in reliance on such content or this web site. American Express and its
affiliates, agents and licensors shall not be liable to you or anyone else for any
damages (including, without limitation, consequential, special, incidental, indirect,
or similar damages) even if advised of the possibility of such damages. You agree that
the liability of American Express, its affiliates, agents and licensors, if any, arising
out of any kind of legal claim (whether in contract, tort or otherwise) in any way
connected with this web site or the content in this web site shall not exceed the amount
you paid to American Express for the use of this web site in the 12 months immediately
preceding the event giving rise to such claim.)
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